FAQ

• Where is my package? When will my package arrive?

Track your order with your tracking number here: https://parcelsapp.com/en
You can read about our shipping policy here: https://mylittlebambi.com/policies/shipping-policy
Due to Covid-19 there might be delays in shipping times. We thank you for your understanding and patience in this regard.

• How many elephants have you sold?

Update 2020-12-09
1143 "Elton the elephant" has a new home together with one happy little baby/kid since we started to sell them in May 2020. 

• I have not received any confirmation

Have you left us your email in your order?
Please send us an email WITH your name and your email address that you used with your order.

• The tracking has not been updated for several days

It's totally normal that your packages do not move in a couple of days. Please be patient.
Due to Covid-19 there might be delays in shipping times. We thank you for your understanding and patience in this regard.

• I have a question that I don't find any answer for here

Are you sure?
Send us an email to info@mylittlebambi.com WITH your order number and a friendly "Hi" in the beginning; it makes it much nicer to read :)